Front Desk Officer

Front Desk Officer

Position Overview:

As a Front Desk Officer at C80, you will be the welcoming face of our organization, responsible for creating a positive and professional first impression for clients, visitors, and team members. Your role is critical in maintaining a well-organized and efficient front desk, ensuring smooth operations, and providing excellent customer service to everyone who interacts with C80.

Responsibilities:

• Greet and welcome clients, visitors, and team members with a friendly and professional demeanor.
• Answer and direct phone calls, take messages, and provide accurate information.
• Manage and maintain the reception area, ensuring it is clean, organized, and presentable.
• Handle incoming and outgoing mail and packages.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Assist with administrative tasks, including data entry and document management.
• Maintain a visitor log and ensure security protocols are followed.
• Monitor and manage office supplies and inventory.
• Assist with travel arrangements and accommodations for team members and clients.
• Handle inquiries and requests promptly and effectively.
• Collaborate with other departments to ensure a seamless front desk operation.

Qualifications:

• High school diploma or equivalent; additional education or certification is a plus.
• Proven experience as a Front Desk Officer, Receptionist, or in a similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in using office equipment and software (e.g., Microsoft Office).
• Exceptional customer service and interpersonal skills.
• Professional appearance and demeanor.
• Ability to handle sensitive and confidential information with discretion.
• Problem-solving skills and a proactive approach to challenges.
• Flexibility to adapt to changing priorities and tasks.

Nice To Haves:

• Previous experience in a technology or professional services environment.
• Knowledge of basic administrative and clerical procedures.
• Familiarity with office management software (e.g., scheduling tools, visitor management systems).
• Bilingual or multilingual skills are a plus.

Join the C80 team and be a part of our welcoming and efficient front desk operations. We value professionalism, customer service excellence, and teamwork. If you are a Front Desk Officer with a warm personality and strong organizational skills, we encourage you to apply.

C80 is an equal-opportunity employer. We celebrate diversity and are dedicated to creating an inclusive workplace where all employees are valued and respected